We're here to help and answer any questions you might have about our products and services
Questions about our products or services
Partnerships and collaboration
International shipping and export services
General Queries:Info@papertio.com
Export Queries:exim@papertio.com
Papertio (A Greenbrick Ventures initiative)
# 718, 719A, (Seventh Floor),
Spaze Boulevard, Sector 47, Gurgaon
Haryana, Pin 122018
Find answers to common questions about our services and products
Yes, orders can be placed in bulk. We accommodate large volume orders for businesses of all sizes.
Yes, the price displayed is the per kilogram (kg) price of the product.
Yes, order tracking is available within the app. You can monitor your shipment status in real-time.
Different sellers create offers tailored for different buyers. These offers are based on quantity, frequency of orders, and business relationships.
Yes, there is a minimum order value which varies by product category. Please contact our sales team for specific information.
Yes, we provide international shipping services. For specific information about shipping to your country, please contact our export team at exim@papertio.com.
Yes, we provide customization services for many of our products. Please contact us with your specific requirements for more information.
We accept various payment methods including bank transfers, credit cards, and digital payment platforms. For large orders, we can discuss payment terms.
Don't see your question here?
We're available to assist you during these hours
Monday - Friday: 9:00 AM - 6:00 PM
Customer support is available during business hours
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Email inquiries received during off-hours will be addressed on the next business day
Reach out to us today and discover how PaperTio can simplify your procurement needs.