Terms and Conditions

PaperTio (“Website”) is an online platform owned, managed, and operated by Greenbrick Ventures Pvt. Ltd., a company incorporated and existing under the Companies Act, 1956, and having its registered office at 95/B-4 SEC-5 RAJENDRA NAGAR, GHAZIABAD

Sahibabad Loni Ghaziabad UP 201005 , India.

In the context of these Terms of Use, when referring to individuals or entities accessing the website, “You(r)” or “User” encompasses both Visitors/Guests and Registered Users. However, when specifically addressing individuals or entities who have completed the registration process, they will be referred to as “Registered User(s).”

By accessing and using the Website, you are indicating that you have reviewed and consent to be bound by the terms and conditions outlined herein, along with any other guidelines, policies, rules, and supplementary terms referenced in this agreement, collectively referred to as the “Terms of Use.” These Terms of Use constitute the legally binding agreement governing your use of Our Website. We kindly ask that you thoroughly examine these Terms of Use. If you do not agree with any aspect of these Terms of Use, including any associated policies and guidelines, we urge you to not use the Website.

When you engage with any of the services offered by us through the Platform, which may include, but are not limited to, activities such as Product Reviews and Seller Reviews, you will be subject to the rules, guidelines, policies, terms, and conditions specific to those services. These terms and conditions will be considered an integral part of these Terms of Use, collectively governing your use of the Platform. Please note that we retain the unilateral right to alter, modify, append, or remove sections of these Terms of Use, at our sole discretion, without the need for prior written notice to you. It is your responsibility to periodically review these Terms of Use for any updates or changes. Your continued use of the Platform following the posting of such alterations signifies your acceptance and agreement to the revised terms. Provided you adhere to these Terms of Use, we grant you a personal, non-exclusive, non-transferable, and limited privilege to access and utilize the Platform. By either implicitly or explicitly accepting these Terms of Use, you also acknowledge and consent to be bound by PaperTio Policies, including but not limited to the Privacy Policy, as they may be amended from time to time.

1. User Account, Password, and Security:
When using the Platform, you are responsible for maintaining the confidentiality of your Display Name and Password. You are also accountable for all activities conducted under your Display Name and Password. If you provide any information that is found to be untrue, inaccurate, outdated, incomplete, or in violation of this Terms of Use, we reserve the right to indefinitely suspend, terminate, or block your access to the Platform.
Your mobile phone number and email address are treated as your primary identifiers on the Platform. It is your duty to ensure that these contact details are always kept up-to-date on the Platform. In the event of any changes to your mobile phone number or email address, you must promptly notify us by updating this information on the Platform through OTP verification. Please be aware that PaperTio will not be held liable or responsible for any activities or consequences resulting from the use or misuse of your Account information, especially if you have failed to update your mobile phone number and/or email address on the Platform. You also commit to promptly inform PaperTio in the event of any unauthorized use or breach of your password or account.
If you share your Account on the Platform with others, whether by creating separate profiles under your Account or through any other means, it’s crucial to understand that they will have the ability to view and access your Account information. In such cases, you will be solely responsible for all activities conducted under your Account, and you will bear full liability for any consequences arising from those activities.
PaperTio reserves the unilateral right to suspend or terminate your Account and access to the Website at its discretion, without prior notice, if you are found to be in violation of these terms and conditions or engaged in any prohibited activities.
In the event of Account termination, you may lose access to all the content and data associated with your Account, including, but not limited to, your order history, messages, and saved preferences.
If you suspect that your Account has been compromised or accessed without authorization, it is imperative that you promptly change your password and notify PaperTio. PaperTio will make reasonable efforts to assist you in resolving the issue.
Please note that if you do not access the Platform for a continuous period of 2 (two) years, your data, including transactional records, will be deleted from our records, and you will no longer have access to such data.

2. Eligibility
For the purpose of using Our Website, you hereby confirm and guarantee to Us that:
(i) You are a legal or natural person.
(ii) If you are outside the European Union (EU), you are above the age of eighteen (18). If you are within the EU, you are above the age of sixteen (16).
(iii) You possess the capacity to enter into legally binding contracts as per The Indian Contract Act, 1872, or any other relevant law applicable to you.
(iv) These Terms of Use are binding and enforceable against you.
(v) If you are accepting these Terms of Use on behalf of an entity, you have the legal right and authority to agree to all the terms presented herein on behalf of that entity.
(vi) You have reviewed and comprehended Our Privacy Policy, the terms of which are accessible on the Website, and you consent to adhere to the provisions outlined in the said Privacy Policy.

3. Acceptable Use
By using the Website, you agree to adhere to all applicable laws and regulations. You are expressly prohibited from engaging in any unlawful, harmful, or fraudulent activities while using the Website, including, but not limited to:
– Posting or sending unauthorized or unsolicited advertising, promotional materials, or any other form of solicitation.
– Uploading, distributing, or transmitting any content that is unlawful, infringing, defamatory, obscene, offensive, or harmful to others.
– Assuming the identity of any person or entity or providing false information or otherwise misrepresenting your affiliation with any person or entity.

4. Marketplace Services
PapterTio operates as an online platform where registered users can explore, purchase, and manage paper and paper packaging solutions. It’s important to note that PapterTio is not the seller of these products; instead, it serves as an intermediary that facilitates transactions between buyers and sellers (referred to as “Vendors”).

Vendors are solely responsible for the accuracy of product listings, order fulfillment, and product quality. While PapterTio strives to provide accurate product information, occasional errors may occur. PapterTio does not guarantee the accuracy, completeness, or reliability of product descriptions or any other content. Any disputes or issues related to products must be resolved directly between the buyer and the respective Vendor. PapterTio may assist in facilitating communication between the parties but does not assume liability for such disputes.

5. Payment
While utilizing any of the payment methods available on the Platform, we shall not be held responsible or assume any liability for any loss or damage incurred directly or indirectly by you due to:
– Lack of authorization for any transaction.
– Exceeding the mutually agreed-upon preset limit between you and your respective bank.
– Payment issues arising from the transaction.
– Transaction decline for any other reasons.
All payments made for purchases/services on the Platform must be made exclusively in Indian Rupees, which are acceptable within the Republic of India. The Platform does not facilitate transactions involving any other currency for purchases made on the Platform.
Prior to shipping or delivering your order, the Seller may request you to provide supporting documents, including but not limited to government-issued identification and proof of address, to verify the ownership of the payment instrument used for your purchase. This is done in the interest of ensuring a secure online shopping environment for our Users.
All payments must be made through a Credit Card or Debit Card, or as specified on the site. By using these payment methods, you agree, understand, and confirm that the credit and debit card details you provide for Greenbrick Ventures Pvt. Ltd.’s services will be accurate and lawfully owned by you. You further agree that Greenbrick Ventures Pvt. Ltd. will not utilize or share this information with any third parties unless required by law, regulation, or a court order.

6. Limited License
PapterTio grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for its intended purpose. You are not permitted to reproduce, distribute, modify, or create derivative works from the Website’s content without prior written permission from PapterTio.

7. Indemnification
You are responsible for indemnifying and safeguarding PaperTio, its owner, licensee, affiliates, subsidiaries, group companies (as applicable), as well as their respective officers, directors, agents, and employees from any claims, demands, actions, including reasonable attorney’s fees, initiated by any third party or penalties imposed due to, or arising from, your violation of this Terms of Use, Privacy Policy, and other Policies, or your infringement of any laws, rules, or regulations, or the rights (including intellectual property rights) of a third party.

8. E-Platform for Communication
You acknowledge and agree that PaperTio functions as an online platform that facilitates the purchase of products listed on the Platform at the prices indicated therein. Furthermore, you understand and acknowledge that PaperTio solely acts as a facilitator and is neither a party to, nor does it have control over, any transactions on PaperTio in any way.

9. Termination
PaperTio reserves the right to suspend or terminate your access to PaperTio or any of its Services if, at its sole and absolute discretion, it believes that you have violated, breached, abused, or unethically manipulated or exploited any provision of these Terms of Service or acted in an unethical manner. It’s important to note that these Terms of Service will remain in effect indefinitely unless and until PaperTio decides to terminate them.

10. Governing Law
These terms will be governed by and interpreted in accordance with the laws of India, without regard to conflict of laws principles. Disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the courts, tribunals, forums, and relevant authorities located in Gurgaon, Haryana. The exclusive place of jurisdiction for any such disputes shall be Gurgaon, India.

11. Disclaimer of Warranties
You acknowledge and agree that We do not provide any warranty, and We make no guarantee that:
– The Website or Our services will meet the requirements of Users.
– The Website or Our services will be uninterrupted, timely, secure, or error-free.
– The results obtained from using the Website or Our services will be accurate or reliable.
– The quality of any services, information, or other materials obtained by a User through the Website will meet their expectations.
– Any errors in the technology will be corrected.

12. Severability
If any provision of these Terms of Use, or any part thereof, is found to be invalid, illegal, or unenforceable under applicable law, such defect will not invalidate the other provisions of these Terms of Use. The remaining portions of the Terms of Use will continue to be legal, valid, effective, and binding on all Users.

13. Our Cookies
There are technical session cookies set by our website to share the number of visitors we get on our site between web servers. This is so the site does not get overloaded and can perform at its optimum potential.

Grievance Officer
Name – Ravendra Veer Singh
Email – RVS@PAPERTIO.COM
Phone – 9582500297